1x777 Privacy Policy

1 Who We Are

This Privacy Policy applies to the 1x777 platform, accessible at 1x777.win, including the website and the Android and iOS mobile applications. References to "1x777," "we," "us" or "our" throughout this document all refer to the platform and the team responsible for operating it.

This policy applies to all registered players and to any visitor who browses the 1x777 website, whether or not they hold an account. By using any part of the platform, you acknowledge that you have read and understood how we handle personal data as described here.

For questions about this policy or about how your data is handled, the contact details are in Section 13 at the end of this document.

2 Personal Data We Collect

We collect different categories of personal data depending on how you interact with the platform. The main categories are outlined below:

We do not collect sensitive personal data such as biometric data, religious beliefs, political opinions or health information. We also do not collect data from third-party social media profiles unless you explicitly link an account through a feature that requests it.

3 How We Collect Your Data

Personal data is collected through several channels during your use of 1x777:

• Direct input: When you register an account, complete KYC verification, make a deposit, request a withdrawal or contact the support team, you provide data to us directly.
• Automated technical collection: When you visit the website or use the app, technical data such as your IP address, device information and session behaviour is collected automatically by our servers and analytics tools.
• Payment processors: When a transaction is processed via JazzCash, Easypaisa, Raast or a bank transfer, the relevant payment provider shares a transaction reference and status with us to confirm the deposit or withdrawal.
• Cookies and similar technologies: Our website uses cookies to manage sessions, remember preferences and collect anonymous usage statistics. More detail is in Section 6.

4 Why We Use Your Data

Every piece of data we collect serves a specific, legitimate purpose. We do not collect data "just in case." The table below maps our main data uses to their purpose:

• Account management: To create and maintain your player account, authenticate your identity at login, and keep your profile up to date.
• Transaction processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported methods — and to maintain an accurate transaction history.
• Identity verification (KYC): To verify your age (18+) and identity before processing your first withdrawal or when our risk systems flag a review. This protects both you and the platform from fraud.
• Security and fraud prevention: To monitor for unusual account activity, multiple accounts, bonus abuse, money laundering indicators, and other behaviour that violates our Terms and Conditions.
• Platform improvement: To understand how players use the platform — which sections are used most, where players encounter difficulties — so we can make improvements that matter to Pakistani users.
• Customer support: To respond to your queries, resolve disputes and maintain a record of past interactions for context in follow-up conversations.
• Responsible gaming: To monitor for patterns that may indicate a player is experiencing difficulties with their gaming behaviour, so we can offer appropriate self-management tools and reminders.
• Communications: To send you transactional messages such as deposit confirmations, withdrawal notifications and account security alerts. We will only send promotional messages if you have opted in to receive them.

5 Payment Data and PKR Transactions

All financial transactions on 1x777 are processed in PKR (Pakistani Rupees). We work with the following payment methods, each governed by its own privacy terms in addition to ours:

When you make a deposit or withdrawal, we receive a transaction reference number and a status confirmation from the payment provider. We do not store your full JazzCash PIN, Easypaisa wallet password or bank account login credentials — those remain with your payment provider at all times.

For bank transfer and debit card withdrawals, we store the account name and account number you provide so that future withdrawals can be processed to the same verified destination. This is standard practice for anti-money-laundering compliance.

6 Cookies and Tracking Technologies

The 1x777 website uses cookies — small text files stored on your device — to make the platform work correctly and to help us understand how it is being used. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These manage your login session, keep your account authenticated and remember your language preference. You cannot opt out of these without breaking core functionality.
• Analytics cookies: Collect anonymised data about which pages are visited, how long players stay on each section and where they navigate next. This helps us identify areas of the platform that need improvement. No personally identifiable information is included in these reports.
• Preference cookies: Remember settings you have chosen, such as display preferences or notification choices, so you do not have to reconfigure them on every visit.
• Security cookies: Help detect unusual login patterns, suspected bot activity and session hijacking attempts to protect your account.

You can manage cookie preferences through your browser settings. Disabling analytics or preference cookies will not prevent you from using the platform, but some personalised features may not work as expected. Disabling essential cookies will prevent login and session management from functioning correctly.

7 Sharing Your Personal Data

We do not sell your personal data. We do not share it with third-party advertisers or marketing companies. The situations where your data may be shared with an external party are limited and specific:

• Payment processors: JazzCash, Easypaisa, Raast and other supported payment providers receive the transaction data required to process your PKR deposit or withdrawal. Each provider operates under its own privacy policy.
• Identity verification services: If a third-party KYC provider is used to verify your identity documents, the relevant personal data is shared with that provider solely for verification purposes.
• Technical infrastructure providers: Hosting, content delivery and security services that support the platform's operation may process technical data as part of delivering those services. These providers operate under strict data processing agreements.
• Legal or regulatory requirements: If we are required by applicable law, a court order, or a legitimate regulatory process to disclose certain data, we will comply with that requirement. Where legally permitted, we will inform you of such a disclosure.

Any third party that receives personal data from 1x777 is required to handle it securely and only for the purpose for which it was shared. We do not permit third parties to use your data for their own marketing or for any purpose beyond the specific task they were engaged to perform.

8 How We Keep Your Data Secure

We take data security seriously and use a combination of technical and operational measures to protect your personal information:

• All data transmitted between your device and 1x777 servers is encrypted using TLS (Transport Layer Security).
• Passwords are stored using strong one-way hashing — we cannot retrieve your password in plain text, which is why a reset link is issued rather than the original password being shown.
• Access to player account data within our team is restricted on a strict need-to-know basis. Support agents can see what is required to help you; they cannot access financial credentials or irrelevant personal records.
• Our servers and infrastructure are protected by firewalls, intrusion detection systems and regular security reviews.
• We conduct periodic internal reviews of data access logs to detect and investigate any anomalies.

In the event of a data breach that poses a risk to your personal data, we will notify affected players as promptly as possible and take immediate steps to contain the breach and prevent recurrence.

9 How Long We Keep Your Data

We retain personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable record-keeping obligations. General retention guidelines are as follows:

• Active account data: Retained for the full duration your account remains active on the platform.
• Transaction records: Financial transaction records, including PKR deposit and withdrawal history, are retained for a minimum of five years from the date of each transaction to meet standard financial record-keeping requirements.
• KYC documents: Identity verification documents are retained for the period required by applicable anti-money-laundering obligations, typically a minimum of five years after the end of the account relationship.
• Support communications: Chat transcripts and email records are retained for up to two years to allow context for follow-up queries and dispute resolution.
• Technical and usage logs: Server logs and analytics data are retained for up to 12 months and then anonymised or deleted.

When an account is closed — whether by the player's request or by the platform following a terms review — personal data is not deleted immediately. Records are retained for the applicable periods above and then securely deleted or irreversibly anonymised.

10 Your Rights Over Your Personal Data

You have rights over the personal data that 1x777 holds about you. To exercise any of these rights, contact our support team with your account username and a description of your request. We will aim to respond within 30 days.

11 Children's Privacy

1x777 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that you are 18 or older, and our KYC process is designed to catch any attempt to register using a false age.

If we become aware that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account. Any transactions made on a minor's account during the period of suspected use will be reviewed and may be reversed.

If you are a parent or guardian and believe a minor has created an account on 1x777, please contact our support team immediately with the account details so we can investigate and act promptly.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in platform features, data practices or applicable legal requirements. When updates are made, the revised policy will be published on this page with an updated "Last Updated" date at the top.

For significant changes that meaningfully affect how your data is used, we will make reasonable efforts to notify you directly — either by email to your registered address or through an in-platform notification. Continued use of the platform after the revised policy has been published constitutes your acceptance of the changes.

13 Contact Us About Privacy

If you have a question, concern or request relating to this Privacy Policy or the personal data we hold about you, please reach out to the 1x777 support team. We aim to respond to all privacy-related requests within 30 days.

• Support email: [email protected] (plain text — not a clickable link)
• Live chat: Available 24/7 inside the platform and the mobile app
• FAQ: Common questions about accounts and data are answered on the FAQ page

When contacting us about a data request, please include your registered account username and a clear description of your request so we can locate your records and respond accurately. We may ask for identity confirmation before processing a data access or deletion request to ensure the request genuinely comes from the account holder.

For broader account and terms queries, you can also review the Terms and Conditions and the Responsible Gaming pages, which cover related policies in detail.